At the heart of the Whittier Street Health Center organization is a set of core values that permeate our customer service, patient care and staff interaction.

• Respect for team, patients and self
• Cultural competency in areas of
   culture, belief systems and language
• Excellence
• Community commitment
• Education of staff and community    residents.
• Leadership organizationally and within    the medical community
• Customer-centric
• Trust and trustworthiness
• Professionalism
• Best place to work

Our vision is to serve as the premiere leader in urban healthcare to diverse populations. The mission of Whittier Street Health Center is to provide high quality, reliable and accessible primary health care and support services for diverse populations to promote wellness and eliminate health and social disparities.

 

 

Whittier Street Health Center has achieved accreditation through the Joint Commission. This means that we are recognized for complying with rigorous national performance standards that promote quality health care delivery.

Most importantly, our accreditation demonstrates that improving patient care is our on-going care commitment; it means that the quality of health care delivered to you is our top priority.

If you have any concerns about patient care and safety in the Whittier Street Health Center, please contact WSHC management at (617) 989-3013. If your concerns cannot be resolved at this level, then you are encouraged to contact the JCAHO (Joint Commission on Accreditation of Healthcare Organizations) at 1-800-994-6610.
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