Mission Based Programs

Enabling Services/Social Services in the Community

Due to a multitude of barriers to accessing medical care including: limited health knowledge, isolation, poverty, competing needs, lack of transportation, substance abuse, lack of insurance, language, and distrust of the health care system, many of the communities we serve are at greater risk of lacking access to health care, or for becoming disengaged from the system when navigating multiple services both on-site at Whittier and at different health care institutions. To overcome these barriers, Whittier has developed a system that utilizes enabling services, and ensures continuity and a continuum of care to help the community access care, navigate the health care system and remain engaged in care. Whittier Street Health Center utilizes enabling services to help patients overcome these barriers to care. Some of these include:

  • Free transportation to and from the health center through the use of the Whittier van
  • Targeted outreach and education
  • Translation services
  • Health benefits advising to enroll individuals in health insurance and free (or sliding scale) health care for those who are uninsured
  • Patient navigation and case management
  • Community screenings and Health Education
  • Referrals to social services including housing, education, jobs, daycare, food and clothing

Fax Number: (617) 858-2669