Strategic Alliances & Community Partnerships

Boston Medical Center – We have a longstanding partnership with BMC. About 85% of  our patients in need of specialty care are referred to BMC, and nearly 300 of our patients use BMC’s emergency room every month. With approximately 800 discharges from BMC annually, BMC and WSHC collaborate on care plans for High-Risk patients, deliver patient-centered care, improve health outcomes, and reduce care costs.

Brigham & Women’s Hospital – BWH provides our in-patient OBGYN care. WSHC coordinates with BWH on ER and inpatient discharges. The hospital also has liaisons who redirect patients from their ER to WSHC’s Urgent Care Clinic.

Dana Farber Cancer Institute (DFCI) — We have a unique and innovative partnership with DFCI to address the cancer disparities in minority and low income communities. The program includes community-based medical oncology consultations in the Cancer Care Center located in our building, screenings, diagnosis and survivorship programs at Whittier, mobile mammography services provided at our second clinic site in the Chelsea Commons area of Roxbury, and patient navigation and treatment on the DFCI campus. This provides our patients with seamless access to care at a world renowned Cancer Institute.

Mass College of Pharmacy and Health Services University: Through a partnership established in 2014, a Clinical Pharmacist from MCPHS provides our High-Risk patients with medication management, and other medication safety-related services. The HRN and Clinical Pharmacist encourage patients to use the extended hours of WSHC’s Urgent Care Clinic instead of emergency rooms.

Boston Public Housing Tenants Associations – WSHC has successfully expanded access to care for public housing residents with three key health care initiatives:

  • Public Housing Men’s Health Initiative: Addresses the daunting health disparities affecting men of color who suffer disproportionately from debilitating, life-threatening health conditions.
  • Public Housing Geriatric Health Initiative: Addresses health disparities impacting seniors (ages 65 and older) of color.
  • Public Housing Pediatric Initiative: Provides education, prevention and treatment to address the growing rate of overweight and obesity, diabetes and asthma disproportionately impacting children in poor and minority communities.

Tenant associations help us identify and recruit Health Ambassadors who champion wellness in their communities and connect patients to WSHC services.

Azara Healthcare/DRVS: provides WSHC with reporting and analytics that enables providers and administrators to access clinical quality, population health and patient information. Reports include:
Population health & chronic disease management

  • Care planning
  • Regulatory compliance (UDS, Meaningful Use, PCMH)
  • Financial & operational improvement
  • Risk, cost and transitions of care monitoring
  • User-driven, ad-hoc analysis, dashboards and data graphics.

Madison Park High School – We have an internship program for dental assisting students at the Madison Park High School. These internships create job opportunities for low-income residents and create a hiring pipeline for us. We plan to develop a program for their medical assisting program as well.

Boston Adult Technical Academy  (BATA) – Whittier partners with BATA to improve the delivery of prevention, screening, counseling, and referral for Sexually Transmitted Diseases, viral hepatitis, and tuberculosis. We also collaborate on health promotion, education and prevention activities and link BATA students to medical and social support services at Whittier.

Women, Infants and Children’s Nutrition Program (WIC) – WIC provides Whittier patients with on-site food, nutrition counseling at our main clinic and satellite at Quincy Commons.