Notice of Non-Discrimination


The Whittier Street Health Center (“WSHC”) complies with applicable federal and Commonwealth of Massachusetts’ Civil Rights laws. The health center will not discriminate against patients based upon the individual’s race, color, sex, national origin, disability, religion, age, sexual orientation, gender identity or gender expression, marital status, income, or military service. Nor will the health center discriminate in the provision of services to an individual because of the individual’s insurance status, because the individual is unable to pay, or because payment for those services would be made under Medicare, Medicaid, or the Children’s Health Insurance Program (CHIP).

WSHC provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign-language interpreters and written information in large print, audio, accessible electronic formats, or other formats.

WSHC provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

If you need these services, contact WSHC. If you believe that WSHC has failed to provide these services or has discriminated against you, you can file a grievance in person, by mail, or by phone:

Sr. Director of Operations
1290 Tremont Street
Roxbury, MA 02120

If you need help filing a grievance, WSHC is available to help you. You can also file a Civil Rights complaint with the US Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:

US Department of Health and Human Services
200 Independence Avenue, SW Room 509F
HHH Building, Washington, DC 20201
800-368-1019; TDD 800-537-7697

Complaint forms are available here.


A note about Whittier and COVID-19

Due to the ongoing COVID-19 outbreak in our area, we ask all clients and patients to call ahead before coming to any of our sites. We are working to take care of most clients/patients via phone/video encounter so we can meet your ongoing healthcare needs. This is for your safety and so we can provide the highest quality of care to you while following CDC guidance for COVID-19. Please call 617-427-1000 for any questions or concerns.

Whittier will provide COVID-19 testing from 10 am to 4 pm on Monday to Friday. Following CDC guidance, we recommend testing if you have a fever AND one of the following three symptoms: cough OR shortness of breath OR sore throat. Please bring your picture identification and your insurance card (if you have insurance).