About

Comprehensive. Compassionate. Community

Originally opened in 1933 as a well-baby clinic, Whittier Street Health Center is a comprehensive and innovative health care and wellness center championing equitable access to high quality, cost-effective health care for diverse populations.

Whittier Street Health Center (WSHC) is a Joint Commission-accredited urban community health center providing primary and specialty health care, oral health, mental health and substance abuse counseling services, and social and outreach services to individuals from culturally and circumstantially diverse communities.  Whittier’s mission Statement is: “ To serve as a center of excellence that provides high quality, and accessible health care and social services that achieve health equity, social justice, and the economic well-being of our diverse populations.”  It is designated as a 330 (i) PHPC and a 330 (e) health center by HRSA.

Whittier’s Vision Statement is“Become an exceptional community health provider that addresses health care inequities, closes gaps in life expectancy, and pursues social justice.”  WSHC offers primary medical care, oral and behavioral health care at two sites in Boston. Whittier’s cultural competence earned its designation as one of only ten refugee health assessment sites contracted by the Massachusetts Department of Public Health. WSHC has developed a set of initiatives which include chronic disease management, strategies to address health disparities such as comprehensive screening programs, supports for lifestyle change, and  health education. Whittier has also developed social programs to address the economic inequities and social injustices in the communities served.

We invite you to visit us at our two locations: our new 78,900-square foot, Silver LEED-certified health care facility located at 1290 Tremont Av in Roxbury, and our Satellite Clinic at 276 Blue Hill Ave in Dorchester.

Accreditation

Whittier is accredited by The Joint Commission (TJC), certified by the National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home, and recognized for Behavioral Health Integration. Whittier is licensed by the Massachusetts Department of Public Health (DPH) and is a FTCA Deemed Facility.

Statement of Commitment

In order to ensure that Whittier Street Health Center’s programs and services achieve the mission and vision articulated by the organization’s leadership, we make a pledge to the community we serve to:

  • Care for our patients as we would our loved ones: with expertise, compassion and respect;
  • Personify initiative, innovation and tenacity in addressing community health priorities;
  • Demonstrate that we foster an environment of diversity, reward excellence and added-value, and encourage good citizenship amongst employees;
  • Work well with our colleagues and our community to advance the well-being of our clients;
  • Exhibit leadership on critical issues in ways worthy of the public’s confidence; and
  • Demonstrate accountability, integrity and resourcefulness in our financial stewardship.

Core Values

At the heart of Whittier Street Health Center is a set of core values that permeate our customer service, patient care and staff interaction:

  • Respect for Patients, Team, and Self
  • Cultural Agility
  • Passion for Life
  • Education of Staff and Residents
  • Patient-Centric Care
  • Advocacy
  • Preserve Patient Dignity
  • Trust and Trustworthiness
  • Joy At Work
  • Best Place to Work and Serve

Whittier Street Health Center is a Federally Qualified Health Center (FQHC). 

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

Whittier Street Health Center is a private, 501(c)(3) non-profit organization.

Tax Exempt ID# 04-2619517

 

A note about Whittier and COVID-19

Due to the ongoing COVID-19 outbreak in our area, we ask all clients and patients to call ahead before coming to any of our sites. We are working to take care of most clients/patients via phone/video encounter so we can meet your ongoing healthcare needs. This is for your safety and so we can provide the highest quality of care to you while following CDC guidance for COVID-19. Please call 617-427-1000 for any questions or concerns.

Whittier will provide COVID-19 testing from 10 am to 4 pm on Monday to Friday. Following CDC guidance, we recommend testing if you have a fever AND one of the following three symptoms: cough OR shortness of breath OR sore throat. Please bring your picture identification and your insurance card (if you have insurance).