Primary Care

Adult Medicine

Children & Teens

Behavioral Health

Cancer Survivor’s Clinic

 

 

At Whittier we are working to create a culture of wellness in your community by emphasizing prevention and wellness. Our goal is to help you avoid chronic illnesses and health crises that send you to the Emergency Room or result in hospitalization. Because early detection is critical to the effective treatment of most conditions, your team will be sure that you receive all recommended screening. They will also encourage you to make lifestyle changes that will help you to prevent chronic diseases like diabetes and manage the chronic conditions you do have so that you can feel better.

Your team will give you an individualized Prescription for Health that includes diet and exercise recommendations and referrals to providers and services at Whittier.

Before you go to an emergency room for a minor medical emergency, call our Same Day Services to see if you can treated by your care team at Whittier.

Same Day Services

Our Same-Day services are integrated in all primary care teams for adult, pediatrics and families. Patients can be seen and treated for injuries medical conditions and other ailments. On site x-ray services are available from 9AM to 5PM.  Lab services are available during all clinic hours

Whittier encourages all patients to follow up with their primary care provider and any non-emergent problem can be quickly and efficiently assessed and treated by your primary care provider or your care team and that includes but not limited as follows:

• Minor lacerations
• Muscle sprains & strains
• Animal bites
• Sore throats
• Ear aches
• Flu symptoms
• Fever
• Respiratory infection
• Asthma attacks
• Migraines,
• Blood pressure stabilization
• Skin problems

Non-Emergency Walk-In Services

You can walk in and see a nurse any time! During the flu season, you may come in for a flu shot. Other things nurses can help you with include:

• Medical Advice
• Vaccination
• Blood Pressure Check
• Pregnancy Test
• STI / STD Test
• Wound Check & Dressing Changes
• Ear Cleaning
• Suture Removal

Post ER Visit/Hospitalization Care

Our High Risk Nurses will follow up with you within 48 business hours after you get out of the hospital to find out what you need and make sure you have prompt follow with your care team. Case Managers, working closely with your team, will refer you to community resources like food pantries and organizations that can help with transportation and durable medical equipment.

Fax Number: (617) 858-2661

FAQ

What happens when I call for a same-day appointment?

When you call (617)427-1000, we will do everything possible to ensure you receive access to the primary care you need. If we cannot accommodate your initial request for an appointment with your preferred provider or at your preferred location, we will search for another Whittier Primary Care provider.

What time do I need to call by to schedule a same-day appointment?

If you call earlier in the day, we’ll work with you to schedule a same-day appointment. If you call later in the afternoon, and there are no longer appointments available that day, we will schedule you for the next business day.

When can I call to schedule a same-day appointment?

Our call center is open Monday through Friday, 8:30 am to 5 pm, excluding holidays, to help you schedule appointments.

Are same-day appointments available on weekends or in the evenings?

Whittier is open on Saturdays from 8:30 am to 5 PM.  Please call (617) 427 1000 for an evening or weekend appointment.

What happens if I call after clinical hours and I need to speak to a provider?

If you need medical attention after hours, weekends and holidays, please call the main number (617)427-1000 and Whittier answering service will connect you to a doctor to assess your condition and give you recommendations.

Nutrition

The team of registered dietitians (RD) at Whittier Street Health Center offer comprehensive nutritional assessments and counseling to meet each individual’s nutritional needs. With special attention to maintaining overall health and managing health conditions, such as diabetes and hypertension, the RDs work closely with patients, families and the team of health care providers to develop a personalized nutrition plan for each patient.

Fax Number: (617) 858-2666

Clinical Pharmacy Program

Whittier partners with independently operated pharmacies  located within our clinic buildings. Our Prescription Assistance Program helps eligible patients with prescription co-pays and other costs associated with prescriptions, especially for those with without adequate prescription insurance.

Fax number: (617) 989-3054

Laboratory

The Laboratory Department consists of phlebotomists, medical technologists, and a Clinical Pathologist. In addition to phlebotomy, we offer on site testing and oversee the point of care testing in clinical areas. The Whittier Laboratory is accredited by the Joint Commission (JCAHO).

Fax Number: (617) 989-3095