About

Whittier Street Health Center is a comprehensive, innovative and high quality health care and wellness center championing equitable access to high quality, cost-effective health care for diverse populations.

Whittier is accredited by The Joint Commission, certified by the National Committee for Quality Assurance as a Level 3 Patient-Centered Medical Home, and licensed by the Massachusetts Department of Public Health (DPH). Whittier is an FTCA Deemed Facility.

The vision of the Whittier Street Health Center is to serve as the premier health center for diverse population and the mission is to provide high quality, reliable and accessible primary care and support services for diverse populations to promote wellness and eliminate health and social disparities.

We are proud to announce that Whittier Street Health Center and President Frederica M. Williams have been recognized as one of the Top 100 Women-Led Businesses in Massachusetts by the Boston Globe and The Commonwealth Institute. The committee considered both nonprofit and for-profit organizations with careful review of each company’s revenue, operating budget, number of full-time employees in the state, workplace and management diversity, and innovative projects. On Friday, October 24, 2014, the committee recognized President and CEO Frederica M. Williams for her exceptional leadership and Whittier’s ever present foothold in championing equitable access to high quality, cost-effective health care for diverse populations.

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The Boston Health Equity Program:

Whittier is “mid-course” in implementing its Boston Health Equity Program, a system of care for people with chronic illnesses that fully integrates innovative community outreach, wellness support and care coordination and explicitly seeks to eliminate health disparities and their associated costs. Specific innovations within this system will be:

  1. Innovative and culturally appropriate community outreach to increase access to care and early detection of illness with hard-to-reach populations;
  2. Primary care that includes visit redesign and a system of off-site Virtual Clinics and that integrates medical care, mental health care and social supports;
  3. Medication management to maximize safety for those with multiple complex health issues and to support optimal recovery;
  4. Wellness programming that is fully integrated with primary care, tailored to individual needs and buttressed by ongoing support to ensure patient compliance and self-management;
  5. Targeted care for cancer patients that fully integrates specialized medical care with wellness, psychosocial support and primary care;
  6. Education and assistance in properly utilizing primary care and the WSHC urgent care center to avoid hospital re-admissions and reduce emergency room use.
  7. Infrastructure improvements to technology systems to gain efficiency, effectiveness and provide data for continuous quality improvement, including a Personal Health Portal, an enhanced Cancer Registry and on-line transmission and review of Virtual Clinic data.
  8. Establishment of a fitness center to provide an integrative medicine model of care for the whole person.